MHNet Behavioral Health: Contact Us

Need to talk to us? MHNet is ready to assist you at the numbers below. We also provided our mailing addresses, if you prefer to write to us.

Corporate Headquarters

MHNet Behavioral Health
9606 N. Mopac Expressway
Stonebridge Plaza 1, Suite 600
Austin, TX 78759

888.646.6889
724.741.4552 [Fax]

Mailing Address

MHNet Behavioral Health
PO Box 209010
Austin, TX 78720-9010

Appeals Mailing Address
(when MHNet is delegated for appeal):

Attn: Appeals
P. O. Box 7811
London, KY 40742

Support

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Members

Member Services
For questions about services or providers, contact your Call Center or National Service Center [NSC]:

NSC - Austin: 800.336.2030
NSC - Orlando: 800.835.2094
NSC - St. Louis: 800.377.9096
NSC - Kentucky: 800.336.2030
TTY number: 866.200.3269

Providers

Provider Relations
855.995.4086

OTR Fax Number
877.675.7421

Claims Contact
MHNet Claims Department
PO Box 7802
London, KY 40752
866.992.5246

QI Contacts
NSC Austin
Tom Maxwell, Lead QI Specialist
800.336.2030
tbmaxwell@mhnet.com

NSC St. Louis
Erika Dahlin-Lee, QI Specialist
800.377.9096
ealee@mhnet.com

NSC Orlando
Beth Schwenneker, QI Specialist
800.835.2094
beschwenneke @mhnet.com

Lauren Houk, QI Specialist
800.835.2094
lxhouk@mhnet.com

NSC Louisville
Becky Alfaro, QI Specialist
888.604.6106
rxalfaro@mhnet.com

Todd Schoening, QI Manager
800.835.2094
tsschoening@mhnet.com

Sales

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Brokers

Prospective Business Brokers
Marc Blevens, Director of Strategic Marketing
toll-free: 888.646.6889
direct: 512.340.7711
mlblevens@mhnet.com

Current Broker Services
Please contact your MHNet Account Manager.

Employers

Prospective Employer Inquiries
For general information about MHNet's services:
Marc Blevens, Director of Strategic Marketing
toll-free: 888.646.6889
direct: 512.340.7711
mlblevens@mhnet.com

Current Employer Inquiries
Please contact your MHNet Account Manager with questions or requests for information and materials.

MHNet has account management locations in Dallas, TX; Orlando, FL; Austin, TX; St. Louis, MO; Salt Lake City, UT; and Rochester, NY.

Request More Information

Use our online form to submit a question or request more information.

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