Special Services

Your health care benefits include many features. We offer many special services to help you get the most from your coverage.

Utilization Management

MHNet’s utilization programs work in conjunction with our Quality Assurance programs to ensure benefits are being used effectively. We employ predictive modeling solutions to enhance the quality of treatment options, and we track an array of performance indicators and activities to produce concrete, verifiable utilization reports. These reports let you see how our solutions are helping your members in a cost-effective manner.

Quality and Compliance

MHNet has licensed clinicians available via toll free numbers, 24 hours a day, 7 days a week to assist members with emergency situations and to assist with referral needs. MHNet believes availability and accessibility of providers plays a vital role in a member's treatment planning. With that in mind, MHNet has adopted the high standards to provide such quality service to our members.

To view our standards and MHNet's Annual Performance results.