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Looking for a qualified MHNet provider? You can call MHNet to assist you or locate one on your own. PLEASE NOTE: MHNet doesn’t require prior authorization for routine outpatient appointments.

Provider Search - Explanation of Terms

Provider Network

MHNet possesses a robust, comprehensive provider network that is continually evaluated and enhanced to provide superior member satisfaction. Our full-spectrum network include:

  • General psychiatrists
  • Child and adolescent psychiatrist
  • Psychiatrists with added qualifications in geriatric psychiatry
  • Addictionologists
  • Doctoral-prepared psychologists
  • Master’s-level licensed clinicians

MHNet also has a full-spectrum of acute and subacute facilities and programs for mental health and substance abuse treatment.

We make every effort to maintain current and precise provider information on this site. However, a provider's availability may change at any time and may not be immediately reflected in this directory. At least on an annual basis, each MHNet provider’s information and status is validated. MHNet makes no guarantee that the information maintained herein is accurate.

Types of Providers

How to determine which provider type is best suited to meet your needs:

It can be confusing trying to sort out all the initials after some professionals names, to understand what they all mean, and to know which type of provider to go to. All providers within MHNet’s network are licensed by their state to provide services and have been credentialed, which means MHNet has verified their license, education and history.

Provider Type Descriptions


  • Trained Medical Doctors or Doctors of Osteopathy (MD or DO) uniquely qualified to assess both the mental and physical aspects of emotional distress and mental illness
  • Their education gives them a full working knowledge of the many causes for patients’ feelings and symptoms
  • Know which tests or evaluations are needed to make a complete, accurate diagnosis
  • Can recommend or prescribe treatment
  • Have a broad knowledge of medications, which are used to treat emotional distress and mental illness
  • Trained in psychotherapy, but many limit their practice to prescribing and monitoring medications
  • After the initial evaluation, medication management visits are typically 15 minutes
Psychologists (PhD or PsyD)
  • Trained at the doctoral level of education (but have not gone to medical school)
  • Are specialists in psychological testing or assessment
  • Are also trained in psychotherapy and research of treatment effectiveness
  • Trained at a Master’s degree level in a variety of different fields (such as psychology, social work or education)
  • Are qualified individuals who have been trained to help people deal more effectively with the problems/stress they are experiencing
  • Work to alleviate and prevent emotional problems and mental illness
  • Therapy
    • Usually deals with more serious or long-term problems through somewhat extended one-on-one work
    • Problem areas might include emotional difficulties (i.e., anxiety or depression); problematic behaviors (i.e., addictions, phobias or compulsions); relationship problems with family, spouse, children, etc.
Any of these individuals (psychiatrists, psychologists or psychotherapists) can do an excellent job in working with individuals to help resolve psychological issues. Many of these professionals may also have an area of specialty, such as Depression, Eating Disorders or Adolescent Issues.

Feel free to contact MHNet and ask questions. We will be happy to help determine the type of professional best suited for your situation.

Hospital Credentialing

What does the Aetna (MHNet) hospital credentialing process involve?

Our credentialing policy and/or business participation requirements are part of our contract with participating hospitals. These hospitals must have a current license and accreditation from The Joint Commission. If The Joint Commission doesn’t accredit the hospital, it must be accredited by one of the following:

  • The American Osteopathic Association (AOA)
  • Det Norske Veritas Healthcare (DNV)
  • An accrediting entity that Aetna policy and/or business participation requirements, or state/regulatory standards deem appropriate
According to our contract, participating hospitals must:
  • Tell us about any material changes of licensure or accreditation status
  • Keep enough malpractice and general liability insurance or self-insurance
  • Provide evidence of such insurance upon request
Though the criteria may vary according to hospital type, in general, we require hospitals to:
  • Show evidence of accreditation from a recognized accrediting agency for services and sites where they treat members
  • Provide evidence of good standing with state and federal regulatory bodies
  • Supply evidence that the provider is Medicare-certified or approved for certification when part of a Medicare market
  • Have current professional liability insurance in adequate amounts, as we specify

Specific Information Collected

Hospital Name

  • Self-reports its name on the first questionnaire
  • We update the questionnaire at least every three years or more often, according to state or federal requirements
  • It’s also part of our continuing contract information
Hospitals must:
  • Send a letter or certificate of accreditation from an accrediting agency that we recognize for services and sites where they treat members
  • Show evidence of good standing with state and federal regulatory bodies
  • Show a letter of certification or approval for certification from the Centers for Medicare and Medicaid Services
  • The hospital reports its location on the initial questionnaire
  • We update the questionnaire every three years, and is part of the hospital contract

Recognized Accrediting Agencies

We check accreditation when we first credential the hospital, and every three years thereafter. Not all hospitals may be accredited.

Please check current accreditation status by visiting these sites:

Search MHNet Network Providers

Looking for a qualified MHNet provider? You can call MHNet to assist you or locate one on your own.

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